Ghana's First Super App: Empowering Female Riders and Sustainable Logistics x Anthony O. | S6 Ep. 9
The Sound of Accra PodcastJuly 31, 202400:54:47

Ghana's First Super App: Empowering Female Riders and Sustainable Logistics x Anthony O. | S6 Ep. 9

Adrian speaks with Anthony Owusu-Ansah, the Founder and CEO of Shaq Express, Ghana's first Super App. Anthony shares the journey of Shaq Express, which started as a delivery service in 2020 and evolved into a super app offering a variety of services, including food delivery, online shopping, and medical consultations. This conversation covers the challenges and successes of building the app, the importance of sustainability with electric bikes, and the impact of customer feedback on their services. Anthony also discusses future plans for expansion and collaboration with other businesses and using female riders.


TIMESTAMPS

0:00 Starting ShaQ Express

6:08 Story of ShaQ name

14:30 Super Apps in Africa

17:24 Green Transportation Initiative

29:28 Opening Opportunities for Female Uber Drivers in Accra

31:28 Rider Safety Training and Culture at Shaq Express

40:08 ShaQ Express Business Expansion Strategy

44:47 Collaborative Business Approach

47:02 Customer-Centric Business Strategy

50:04 Outro

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