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Discover how Pawa Pay is revolutionizing digital payments across Africa, focusing on the power of mobile money, and explore the evolving landscape that shapes Africa’s fintech ecosystem.
Join us as we speak to Pawa Pay's CFO Aaron Markowitz-Schulman, as we dive into strategies for scaling, regulatory challenges and the exciting potential of stablecoins and Web3 in Africa.
Key Topics:
- Pawa Pay's focus on Africa’s mobile money ecosystem and the scale of operations in 20 countries
- Why mobile money leapfrogged traditional banking and its role as Africa’s original stable coin
- Strategies for building local presence and maintaining compliance across diverse markets
- The importance of in-person relationships and local networks for expanding fintech services
- The significance of regulatory harmonisation in advancing cross-border payments and fintech growth
- Transitioning from Web 2 to Web 3 and the role of stablecoins and digital assets
- Insights into scaling infrastructure to handle over 5 million transactions per month
- The future roadmap: remittance, banking integration and digital assets like stablecoin wallets
- The impact of Africa’s youthful population and technological advancements on fintech innovation
- The importance of collaboration, local expertise and long-term vision in Africa’s fintech evolution
Special thanks to our Partners
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Timestamps
00:00 - Introduction to Pawa Pay and Africa’s payment landscape
00:44 - Mobile money’s leapfrogging effect over traditional banking systems
01:31 - How Pawa Pay operates across Africa with a single API
02:07 - Focus on local payment methods and mobile money dominance
03:18 - Why Pawa Pay is all-in on mobile money, not alternative payments
04:24 - The growth of mobile wallets and the significance for businesses
05:27 - The strategic focus on mobile money in Africa's digital economy
08:30 - Aaron’s role as CFO and day-to-day responsibilities
10:37 - The importance of local presence and relationships for expansion
12:15 - Building a unified cross-country payment ecosystem
14:50 - Transaction milestones and growth over the years
16:35 - Transitioning from Web 2 to Web 3 and the role of stablecoins
17:28 - Mobile money as Africa’s original stable coin and its future potential
20:19 - Pawa Pay’s early adoption of stable coins in their treasury
21:17 - The significance of the fintech passport in regional expansion
22:46 - Africa’s regulatory landscape and opportunities for harmonization
23:54 - Insights into customer use cases and platform scalability
25:23 - How growth impacts wallet usage and recurring payments
27:02 - The excitement around Africa’s fintech future and innovation
28:36 - The role of global companies and local startups in Africa’s growth
30:16 - Roadmap: remittance, digital assets, and new fintech developments
32:30 - Challenges of regulation and compliance across diverse markets
35:03 - Scalability of infrastructure and transaction capacity
37:37 - The vision for Pawa Pay’s ongoing evolution and industry impact
38:47 - Final message for fintech entrepreneurs and partners interested in Africa
40:25 - Closing remarks and upcoming opportunities
Connect with Us
Website: https://thesoundofaccra.com
YouTube: https://www.youtube.com/@thesoundofaccrapodcast
Social Media: https://linktr.ee/thesoundofaccrapod
📧 Contact
Email: info[at]thesoundofaccra.com
🔗 Connect with Adrian
👥 Linkedin: https://www.linkedin.com/in/danielsadrian/
🎙 About the Podcast
The Sound of Accra Podcast was established six years ago by Adrian Daniels in January 2020, on the back of running networking events in Accra and launching a failed online platform for Ghanaian tourists, visitors and business people. The show spotlights Ghanaian Entrepreneurs, Founders and Creatives worldwide with the aim of leaving listeners with meaningful takeaways to apply to life, business and career. The mission is to showcase Global Ghanaian Excellence.
Probably a simple way to kind of understand Pawa Pay or to think about us is we're one of
the biggest payment companies on the continent.
2
So we only focus on Africa.
3
We think there's plenty of opportunity.
4
There's plenty of complexity and enough to keep us busy and growing.
5
And
6
And of course we can, Nigeria has its own infrastructure, is banking focused and we do get
involved there.
7
We do have a presence and we do do that as well.
8
And South Africa has cars, but when you look at sub-Saharan Africa, everything is about
mobile money.
9
It's not a substitute for cards or conventional banking, but it's a technology which
completely leapfrogged these payment products by decades.
10
There was in M-PESA in Nairobi and in Kenya,
11
10 years before there was Venmo or anything in the, which is approaching the equivalent in
the US.
12
Yeah, yeah, we're nearly at three actually.
13
So yeah,
14
Hey global Ghanaian citizens, Adrian here from the Sound of Accra Podcast.
15
In today's episode, we're going to be diving deep into the fascinating world of mobile
money.
16
We're featuring Aaron Markowitz-Scholman, who's the CFO over at Pawa Pay Pawa Pay is a B2B
mobile money aggregator and payment gateway that enables businesses to collect and
17
disburse payments across 20 plus different African countries, all through one single API
18
In this episode, you're going to learn how mobile money became Africa's original stable
coin, how it's revolutionising the way transactions are made across the continent, and its
19
transformative impact on Africa's payment landscape.
20
You want to stay tuned as we uncover the secrets behind power pay success and the
strategic focus on mobile money, keeping it ahead in Africa's digital payment race.
21
Now, whether you're a fintech enthusiast, entrepreneur, or just curious about the payments
of Africa,
22
This episode is packed with insights you won't want to miss.
23
Let's go straight into
24
our conversation with Aaron.
25
All right, so I'd like to welcome Aaron, who's the CFO of Pawa Pay Welcome to the Sound of
the Crowd podcast, Aaron.
26
How are doing?
27
Yeah, I'm great.
28
It's really nice to be on the sound of Accra and it's really nice to be having this
conversation from Accra.
29
So I got into Ghana yesterday, which is always one of my favorite places to visit.
30
Okay, so it's not your first time, so I'm glad you've been there multiple times.
31
Yeah, I think this is my third or fourth trip over the last year or so.
32
So it's an important market for us.
33
As I said, it's a great place to come.
34
So yeah, it's always a pleasure to be here.
35
Likewise, Aaron, it's pleasure always for me to hear people are visiting my country.
36
So I'm always excited and the show is called the Sound of Accra So it doesn't get more
Accra than that, does it?
37
So I think Aaron, that's a that's a good place to start.
38
There's a number of things I want to touch upon in terms of including your role, pawa pay
where you sit in the market, the future.
39
We've also got this 3i Africa Summit happening as well.
40
But that's a good place to start in terms of you mentioned Ghana is a strong market for
you.
41
Could you tell us about Ghana and I believe it's 19 other countries that Pawa Pay in or is
it more?
42
Yeah, no, so, so Pawa Pay we operate in 20 countries across Africa.
43
um
44
Probably a simple way to kind of understand Pawa Pay or to think about us is we're one of
the biggest payment companies on the continent.
45
So we only focus on Africa.
46
We think there's plenty of opportunity.
47
There's plenty of complexity and enough to keep us busy and growing.
48
And at Pawa Pay, we um focus really specifically on what we call local payment methods.
49
So of course, across the continent and across Sub-Saharan Africa, this means mobile money.
50
uh
51
other things like we look at crypto, look at banking and are starting to make some headway
there.
52
But we're really experts in mobile money.
53
And effectively what we have is one API that merchants, whether local or international,
can connect to.
54
And through that, they get access to these 20 countries, including Ghana, um where we're
on the back directly integrated to around 50 different mobile networks and banking
55
partners.
56
So that means with Pawa Pay, you can get access to
57
around a billion wallets or 90 % of the wallets across sub-Saharan Africa and in addition
to kind of giving people the ability to do collections and disbursements, we also offer
58
full-stack treasury.
59
So you can collect money in Ghana, you can collect money for selling goods in Kampala and
then we'll be able to deliver those funds from the mobile money ecosystem either for local
60
settlement or internationally into whatever currency you want.
61
So we basically help merchants do business
62
in and across the continent.
63
I think it's a fantastic product because when I've come across a lot of these FinTech
products that designed for the continent, it could be like a remittance platform.
64
I'm not going to mention any names, just to keep it heavily Pawa Pay focused.
65
It's so easy for the product to get so diversified and so like, um what's the word I'm
looking for?
66
So big.
67
But what you guys have decided to do is to double down on mobile money and focus and go
all in.
68
Why is that?
69
What's so special about mobile money?
70
Why mobile money?
71
Why not ads?
72
I know you added remittance capabilities to the platform recently, but why go all in on
mobile money?
73
Yeah, I I think it's really simple, actually.
74
If you look at where the growth is, and if you look at how people across the continent
make payments digitally.
75
And of course we can, Nigeria has its own infrastructure, is banking focused and we do get
involved there.
76
We do have a presence and we do do that as well.
77
And South Africa has cars, but when you look at sub-Saharan Africa, everything is about
mobile money.
78
It's not a substitute for cards or conventional banking, but it's a technology which
completely leapfrogged these payment products by decades.
79
There was in M-PESA in Nairobi and in Kenya,
80
10 years before there was Venmo or anything in the, which is approaching the equivalent in
the US.
81
And so if you want to reach African customers at scale, you have to meet them where they
are and they're using mobile money.
82
uh And it's highly secure, it's really fast, it's very, very reliable.
83
And for us, that's the bet.
84
Perfect.
85
mean, I couldn't have broken down mobile money and explained why mobile money is so
important the way you broke it down.
86
um It's so important, I think, to really focus on how important mobile money is.
87
think a lot of people overlook this because so many people are unbanked in the continent.
88
And also it's just something that is just so easy to use.
89
Like I could be in the Ubers or in the Bolts.
90
I'm not sure if Bolt is one of your customers.
91
I don't know if they're one of your clients.
92
I'm not sure if they are.
93
yeah, we work with them in a number of ride hailing uh customers across the continent.
94
And that's a super interesting use case, right?
95
Because you have, for many of our merchants, but you have an instance where...
96
payment reliability is so huge.
97
Like you have to be able to execute that payment in an instant.
98
And you have to get that money from where it needs to go, whether that's a rider who's
paying for her ride or a driver who like needs to collect their salary for the days
99
working.
100
Like you really, really need to have the deliverability there.
101
And for these kinds of multinational groups that operate in many different countries,
know, they need the peace of mind and they need the support uh
102
and they need the lack of hassle that comes from having just one supplier who's reliable.
103
No, it's a really needed product, honestly.
104
I mean, I've seen similar players, you know, on the continent, but I think one that just
focus on purely on mobile money, I think is really needed because there's so many
105
opportunities and use cases that that product can actually be useful as well.
106
Just moving on a bit from mobile money.
107
Could you just tell us a little bit about...
108
your role at Pawa Pay.
109
I mean, you've broken it down nicely what Pawa Pay is for those that don't really
understand, but could you tell us a bit about your role and what a typical day may look
110
like for you, you know, working at the company?
111
Yeah, I'm laughing because I'm still waiting to have a typical day, I'm the CFO at Pawa
Pay.
112
And in that remit, I looked after, of course, the finance function, the tax function, the
legal function, and also the treasury function.
113
um And well, I love it.
114
think uh one of the things I really appreciate is that, you know, of course, the finance
piece is crucial, but the opportunity to be CFO at this company also puts me right in the
115
heart of the
116
commercial and strategic discussions around the business as well and in close contact with
our clients.
117
uh What do I mean by that?
118
Treasury sits at the heart of what we do.
119
So congratulations, you've collected a million dollars worth of Zambian Kwacha But if
you're a European, you're not just calling HSBC and asking to do a trade.
120
It's our obligation to help you get those funds settled either locally or internationally.
121
And uh the other aspect of it that's really nice is that a lot of the time we're selling
to sometimes my counterpart at another organization.
122
um you know, think no CFO wants to think about payments that much.
123
Right?
124
It's a, it's a challenge you need to solve.
125
But if you've got a company that's for the first time starting to do business on the
continent, there's so many exciting things to think about.
126
There's, there's, there's, there's marketing, there's choosing your markets, there's
assessing the opportunity.
127
There's, there's so much to think about in terms of planning and risk.
128
Payments aren't an afterthought, but they just need to work.
129
And that's where we step in and sort of being the partners to help them navigate that.
130
And then in doing so, like helping them to
131
think a little bit more about what their strategy for the continent might look like as
well.
132
So a typical day for me, we'll be all over the place.
133
mean, between the 20 countries and those various teams, we're picking up lots of different
things.
134
We spend a lot of time looking at Treasury now, trying to make it more efficient, trying
to integrate it more into the process, because we see that as being a huge friction, not
135
just for us, but for other businesses who want to expand in the continent.
136
We spend a lot of time.
137
you know, trying to support our teams in market because across these 20 countries, we have
a presence on the ground.
138
We really pride ourselves on being an Africa focused, but also an African present business
and, you know, looking to kind of bolster the reputation of the brand, do outreach,
139
engagement, and really trying to build our reputation and partnerships locally.
140
Perfect.
141
And I think that's a good place to segue because he mentioned locally, being present on
the continent locally, as well as serving the continent from outside Africa as well.
142
You mentioned of course, you're in Accra right now for the 3i Africa Summit, et cetera.
143
And I know people such as the CEO and the CEO from Pawa Pay, they've been very active in
getting involved in events such as the Africa Tech Summit and things like that.
144
How important has it for Pawa Pay to be on the ground as well as building from outside of
the continent as well as I'm aware your team is scattered across the globe.
145
Yeah, mean, first of all, the majority of our team is based in Africa.
146
And for us, it's essential.
147
um There's a statutory piece to that.
148
We're locally licensed, we're compliant.
149
That engenders particular obligations to have dedicated staff on the ground, which of
course we adhere to.
150
uh But you really need to have an understanding of local markets.
151
You need to have networks.
152
You need to have relationships.
153
mean, everything I'm saying here applies to doing business everywhere.
154
It's not unique, but...
155
uh
156
It's absolutely crucial.
157
know, we have more than 200 mobile money wallets.
158
We have more than 150 bank accounts.
159
We're working with dozens and dozens and dozens of counterparties.
160
And our job is to make all of that disappear when it comes to a company that wants to
collect a payment or do a payout or transfer money from one country to another.
161
And you can have all of
162
the agreements in place, can have all of the technology in place, but you still need to be
present and have the relationships and the networks to make sure that that can happen
163
seamlessly.
164
And not just to do it in terms of like the existing operations, but also to understand
where the next opportunities are coming, how you can develop things further, how we can
165
expand.
166
uh So much of that comes from the brilliant teams that we have in the business operating
across Africa.
167
No, I think you said it.
168
really well Aaron and I think if you're not in the continent, if you're not in person
having those crucial conversations, there's no way you're going to be able to move the
169
needle forward.
170
And I think such a continent as Africa where negotiations really need to take place in
person, know, it's not, doesn't really, the playbooks in the West doesn't really always
171
work in Africa the same way.
172
So you need to be on the ground making things happening.
173
And I'm sure that's been the key em for you and the team to expand into all these
different markets across Africa, because I'm sure every
174
different country in Africa is not the same in terms of the mobile money operators, in
terms of the banks, the central banks, the regulators.
175
There's a lot of moving parts and doing this outside of the continent would not be
possible.
176
By the way, congratulations.
177
I know you guys cross over 2 billion transactions along the lines of that.
178
Yeah, yeah, we're nearly at three actually.
179
So yeah, we crossed two billion last October.
180
And I think it took just under a year to get from, or just over a year to get.
181
I'll double check and let you know, but like it took it took a fraction of the time to go
from one to two and it's going to take even less time to go from from two to three.
182
uh And for us, that's really, that's really exciting.
183
And, know, tying that back to what you asked about mobile money, like for us, that's the,
don't want to say the proof, but that's what gives us like the really, really strong
184
conviction uh is that we see this channel continuing to grow.
185
And of course there's other things, as I said,
186
that come up and that we're doing and that we're exploring, especially in regard to bank,
especially in regards to digital assets.
187
But we don't see mobile money being replaced.
188
We still see it as the backbone of digital commerce.
189
yeah, hence the focus and the growth that not just we see, but we see kind of across the
industry as well.
190
Yeah, and I think it's also clear that you have things like uh mobile.
191
mobile penetration in terms of smartphones, you've got the internet improving, you have
all these different areas in Africa improving and I'm sure that's kind of contributing to
192
your success which is fantastic.
193
Let me ask you this Aaron, mobile money I believe right now is running on web 2 if I'm
correct but it looks like it's going to transition to web 3 very shortly.
194
How well positioned do you feel Pawa Pay is ready for that transition when it does take
place?
195
Right, is this a hidden question about stable coins, Adrian?
196
Yeah, I want to go to stable coin and crypto when all of that comes into play.
197
mean, we're in a market where I Africans are more savvy to crypto and using the
blockchain.
198
I mean, I've had a lot of guests on who builds heavily on the blockchain.
199
So when those changes happen, you know, how do you feel Pawa Pay is going to transition
over to that ecosystem?
200
Yeah, it's something that we think about a lot, actually.
201
uh We see it really as an evolution, much less than a revolution.
202
uh I think if you think about it, mobile money is really Africa's original stable coin.
203
If you think about what M-Pesa did back in 2007.
204
You know, I never stopped getting excited or like amazed when I think about this, but you
had economies that were almost entirely cash-based for the transfer of value.
205
And you had a realization that as mobile penetration grew and people were handing over,
you know, shillings or quacha or CDs to a company to buy airtime or to buy data, you had a
206
digital store of value.
207
You had this brilliant idea to
208
use the same infrastructure to store financial value and make it easily transferable.
209
So what you have is you have a form of digital money that is held in custody with mobile
network operators instead of banks.
210
You have this form of uh transferability which happens instantly across a ledger.
211
um know immediately whether a transaction is successful.
212
It's more secure than banking.
213
It's natively digital.
214
like, holy cow, like all of a sudden, what am I describing?
215
I'm describing to you the same things that people talk about the advantages of stablecoin.
216
So I think that's how we approach it.
217
we see that the continent was 20 years ahead in terms of building this infrastructure.
218
Before, we were talking about crypto and digital assets and stablecoin and non-conferences
and then podcasts.
219
and kind of all of the rest of it.
220
So to kind of continue that thread is that mobile money digitized.
221
a lot of economic activity within countries.
222
Aggregators and payment companies like Pawa Pay have come along to kind of connect that
ecosystem to itself and to each other to start uh opening up.
223
this network to em local merchants, to Pan-African merchants, to international merchants.
224
And then the next step that we see is the kind of continuance of this digitization with
stablecoin, which em makes the...
225
international or global movement of kind of follow the same path.
226
It's just giving us more speed.
227
It's giving us more security.
228
It's reducing costs and it's reducing friction.
229
And therefore, you know, we've had stable coins as part of our settlement flow uh for four
years since, you know, since before.
230
Yeah, since before they were cool.
231
uh
232
First movers advantage.
233
the need to kind of like, maybe we should have like market or we don't push it so hard.
234
And of course there's lots of, you know, discussion around compliance and making sure you
do it in jurisdictions where it's acceptable and all of the rest of it.
235
But it's, um for us, it's just kind of an evolutionary piece that...
236
We've built into the digital payments infrastructure that we already operate.
237
And it's all about just making it easier to do business across the continent.
238
No, I absolutely agree with you.
239
I do believe that we need to get to a point where finance, something as simple as money
should be easy to move across the continent, but unfortunately it's not because there's
240
all these different regulations and governments and things that come into play.
241
uh I want to talk about the fintech passport, right?
242
So I know there's been a breakthrough in terms of the Ghana and the fintech passport.
243
I know this is really important for expanding into different markets.
244
How important is this for Pawa Pay in terms of diversifying and growing to different
African markets that FinTech passport having a lot of those moving parts kind of more
245
simplified for you?
246
Yeah, so we're already in Ghana and we're already in Rwanda.
247
So it's probably less of a...
248
uh
249
It's not something that I see changing for us, like day to day, how we operate.
250
But what I do love about it and what I hope it's the start of a trend is directionally
what it means.
251
It's a recognition from two of the more uh thoughtful regulators on the continent that...
252
businesses operate globally, businesses operate on a pan-African basis, and that there's
need to work together to put in place regulation that makes sense and can enhance the
253
ability for responsible businesses to grow and then to drive growth and like to boost
economic activity.
254
And it's definitely something that we want to see more of uh because
255
Okay.
256
You know, it's naive and silly to like think about Africa as one place.
257
Of course, there's 54 countries, there's complexity, there's huge geographic spreads,
there's huge cultural spreads, there's huge economic spreads.
258
But uh in the same way that you've seen the harmonization in Europe and harmonization
across North America, you have these economies which are trading with each other.
259
You have businesses which are operating across the continent.
260
And the regulatory and legislative friction can be an absolute
261
killer.
262
It takes a really long time to set up businesses and become licensed in these countries.
263
So things that make that easier absolutely are the right direction of travel.
264
Perfect, absolutely, I couldn't agree with you more on that, Aaron.
265
Now, I know you and the team have been building Pawa Pay for quite some time now.
266
Has there been any interesting insights that you've kind of seen, like over the years?
267
Has there been any really interesting use cases in terms of people using the Pawa Pay API,
you know, to kind of build, you know, interesting platforms or, you know, deliver value
268
for their customers?
269
Yeah, I think for us, like...
270
You know, when you stand back and look at it, can see this trend which starts like in the
lower left and goes upwards to the right.
271
And when you kind of take away the lens of weeks and days and months and you look at it
over years, it's really encouraging.
272
But of course, it doesn't always feel that way in the moment, right?
273
It's not just Pawa Pay it's not just working in Africa, but anybody who's building or
scaling a business or part of one, uh
274
you see these setbacks and you see these hurdles.
275
So what gives us a lot of confidence and makes us excited is that when we see the ability
to grow with our partners and changing your payment provider or entering a new market is
276
a...
277
It's really big deal.
278
it doesn't sound like much, but it can cause disruption, challenges, lots of questions
about it.
279
Is it going to be better?
280
Is this a good idea?
281
All of that.
282
So when we see companies that come with us for like one flow in one country, and then
expand that to multiple flows, and then maybe expand it to multiple products, including
283
bank payouts and mobile money collections, and then expand across markets for us, that's
like the biggest kind of recognition that we're, that we're
284
we're doing something right.
285
I can't say who, but I was speaking to a customer of ours earlier this year in West
Africa, which operates a business that they need recurring payments for, like kind of a
286
subscription type model.
287
And they said that prior to using Pawa Pay, 40 % of their...
288
their monthly subscription was paid digitally.
289
Once they migrated to us within a year, it went to 70 to 75 % paid digitally and their
renewal rates started to approach 90%.
290
And like, look, this is like a little like kind of geeky case, you know, I'm talking to
you about the things that we're paying attention to, but it's a microcosm, which for us
291
says, we like, we're a payments business.
292
We make money every time payments go through our rails.
293
So for us to grow, we
294
to get more customers, but more importantly, we need our customers to grow.
295
um And that's really fun to be part of.
296
It's a beautiful win-win scenario, isn't it Aaron?
297
The more they grow, the more you grow and it just becomes this spiral effect and then the
more they grow, the more they will tell others about Pawa Pay and they come on board.
298
It's a nice little domino effect there which I'm sure must give you a real buzz.
299
What kind of things, I'm sure you've been in this space for quite some time Aaron, what
kind of things gives you a real buzz?
300
What you're really passionate the most about being in this space right now?
301
uh
302
You're gonna be at the conference tomorrow.
303
I mean, there's so many, so much African FinTech events happening on the continent.
304
It just shows you where financial ecosystem is at in Africa.
305
What's really exciting you the most about this space?
306
Look, I think for those of us that have the privilege of working in Africa, being here in
Ghana, and if you work in this space, whether it's fintech or anything else, but if you
307
work on the continent, if you're from Africa, if you're from wherever, chances are you
love it.
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Every day is just, it can be an adventure, but...
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It's incredible.
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uh I think there's a sense, there's challenges all over the place, right?
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Don't get me wrong.
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There's complexity all over the place.
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But if you travel around and you do business kind of around the world, when you come to
Africa, there's optimism and there's excitement and there's opportunity.
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And I find it infectious.
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This continent is going to be the biggest
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market of customers in terms of people by the end of the decade.
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There's a billion.
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We see more and more interest from global businesses who want to come and do business on
the continent.
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If you think about a company like Spotify, everybody in Europe
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who wants a Spotify account has a Spotify account.
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Maybe they'll get me to upgrade and pay for my daughter's when she goes to university.
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I'll go to digital for an extra couple of bucks a month, but that place is saturated.
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If you're on the growth team there, where are you going to be?
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You're going to be looking here.
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This is where people are starting to want to be.
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And on the other hand, you have so many African companies that are starting to blossom
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are starting to expand the innovation that you have coming through in the fintech sector.
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uh know, again, it started like with mobile money, but stepping back, where are stable
coins taking off?
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It's here because there's problems to solve and there is the human capital and the human
resource here for people who want to solve it.
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yeah, this is what gives me a buzz.
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I think it gives everybody at Pawa Pay a buzz.
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This is like what gets us excited about what we're building.
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can feel it.
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I can feel it all the way from here, Aaron.
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Honestly, it's an exciting time, going into the 2030s as well.
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I think Africa having the youngest continent in the world as well, I think it's going to
be a very interesting time to see how everything unravels.
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And then on top of that, you've got AI and all of these different emerging technologies as
well.
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mean, things are only just getting started here.
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Okay, so I want to ask Aaron, regarding you and this company as well, where do you think
you guys are going to go next from here?
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mean, mobile money, amazing, you've nailed that down, you've added remittance to it, where
do you think Pawa Pay is going to go next?
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Or is it like a roadmap?
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Yeah, I mean, think em it's a good question.
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We spend a lot of time thinking about it.
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One of the principles we always come back to is around kind of owning your lane.
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um
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I would say we take pride in doing as few things as possible, exceptionally well.
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our kind of informal slogan is like, payments don't have to suck.
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And so if you start there, like what does it take to make payments not suck, right?
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So you need to have a great uh technology product.
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You need to have great support.
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You need to have real time reconciliation.
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You need to be able to offer global trade.
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And then it's building out from there for precisely, you know, what we think and what we
see the customer demand is.
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So Adrian, you touched on one of those things, which is that last year we started making
our first forays into the the remittance market.
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There's a huge amount of volume that's coming in there.
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There is uh a huge amount of growth uh that's coming every year.
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And there's a huge amount of friction in that market.
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as well, right?
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So that's one of the key areas that we're really focused on for 2026.
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And again, it's not just about the payout rails, but it's looking around the whole
industry of where we can help shape it, help it evolve.
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And for us, the critical things there are uh really around FX and treasury, which I
touched on earlier, but which is like, which is a huge, I think barrier.
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to growth and to business across the continent.
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uh The second piece we're working on uh is around banking integration uh because we see
increased demand for that, particularly on larger uh flows, whether that's remittance or
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certain B2B transactions.
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uh And then the third piece is around digital assets.
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uh
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So I mentioned that we're using stable coins uh as part of the global treasury process.
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uh But we know that there's also demand for a stable coin wallet product across the
continent as well.
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And that's one of the areas that we're looking at really closely.
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Again, I should say, you know, always kind of in line with local regulation, something
that we follow really, really closely.
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But
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If I go back to that first principle of making sure payments don't suck and focusing on
local payment methodologies, we really need to put our emphasis where we see those trends
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emerging.
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I think you've really said something important here, Aaron.
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Thank you for uh sharing your thoughts, by the way.
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mean the biggest problem to solve on Africa really is you know payments is one of the
biggest problems to solve and mobile money is one of the main solutions to that.
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So you're really just doubling down or tripping down on that.
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I think it's really important because there's so many unbanked people as I said earlier
on.
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But also I think it's also important to have in the back of your mind where the industry
could go in the future.
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So it's good that you've been working on the stablecoin wallet as well which is really
important.
381
I mean navigating the regulations and the compliance space because it's not the same in
all the countries.
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It must be really tough.
383
Yeah, it's not easy.
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Look, fortunately, we have a really strong regulatory and compliance team.
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uh We do have, as we talked about, that local presence.
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uh And we're at a size now, coming up to 3 billion transactions.
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we have to do things in the right way.
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We have to plan for the long term.
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uh You sometimes that can be challenging in markets where you see different people in
different companies have sort of a different disposition or a different approach.
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uh But we want to be kind of at the forefront of what's possible and really a voice that's
helping to shape the conversation.
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uh
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the direction that regulation and policy should take.
393
Awesome, I love that Aaron.
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So I know you're doing around, don't know, maybe it's this increase now, you know, from
this current date, I know you're doing around approximately, is it 10,000 transactions per
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second or per minute, roughly.
396
now you're going to make me do the math.
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So we do around 5 million transactions a month.
398
And we've seen our total volumes double for the last couple of years.
399
But it means at any given time, Pawa Pay can be processing 2, 3, 4, 500 transactions every
single second.
400
Yeah, yeah, that's a lot of transactions and what do you feel will be the key drivers to,
you know, kind of pushing the boundaries and trying to kind of get to the levels of the
401
stripes of this world doing around 150,000 transactions per minute What do you think would
be the key drivers?
402
mean, what do you think would need to happen for you to kind of get to that level?
403
I put you in a spot there.
404
I am sorry.
405
No, no, no.
406
It's a really interesting question.
407
I think, you know, technically we've had to build an infrastructure that can scale, right?
408
So you have the stats and if you ever want to go and see
409
you know, how we perform, all of our uptime is public on the Pawa Pay website.
410
We also have the uptime for all of the MNOs, so you can see whether it's a PSP issue or an
MNO issue, but you know, we managed to stay up.
411
We went 20, 25 without having a single incident of downtime, right?
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So that, that.
413
that.
414
Congratulations.
415
kind of culture and that kind of resilience tells us that we can solve for scale and we
can continue to grow.
416
I think the key driver for that, really to get to those types of volumes, uh and it seems
far away now.
417
uh But it's going to continue to do the stuff that's going to make it easier for people to
come and do business here and for businesses to grow.
418
uh And, you know, we have a number of really exciting multinational groups on the books
already.
419
We so many more that we're talking to.
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And we just have to keep our heads down and keep solving, keep improving and,
421
not just like trying to sell Pawa Pay, but making the case for why we believe so
passionately in the potential on the continent um and making it easy for these companies
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to come and do business here.
423
Absolutely, absolutely.
424
No, thank you, Aaron.
425
I really appreciate those points that you've shared as well.
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And I just want to say congratulations to all of the success you and the team have had at
Pawa Pay.
427
You're solving a really big problem on the continent.
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And also, from what I've seen from the product so far, customer onboarding and the
customer onboarding side of the product has been really fantastic.
429
And that's really enabled merchants to have a very good user experience with the product
as well.
430
Just to bring this to a close, I just want to ask you, I mean, we do have listeners, you
know, anywhere from FinTech builders, FinTech professionals, FinTech entrepreneurs.
431
We've got people who like to do a lot of remittance, you know, to the continent.
432
These are types of listeners that we also have on this The Sound of Accra podcast.
433
What would you want to share with those types of listeners in terms of what you would want
them to know regarding Pawa Pay?
434
I mean, look, if payments touch your business and Africa is on your map, we should be
talking.
435
It's not just about whether or not...
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you can be a customer of Pawa Pay Of course, we'd be delighted to have that conversation,
but our ability to do what we do is deeply reliant on having, as I said, dozens and dozens
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of partners uh who we can work with across all manner of things, banking, FX.
438
merchants of course, like we'd love to get, we'd love to get in touch.
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And, know, even if there is not that, um, business opportunity that's like immediately
apparent on day one, you know, I'm a big believer in serendipity, you know, perhaps it
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comes down the line or perhaps we know people and we can help each other out, but it's,
one of the things that makes.
441
Africa is a thrilling place to work is because there's so much collaboration and there's
so much enthusiasm and we really love to be a part of that.
442
So please, yeah, reach out.
443
Like you can find us on the website.
444
You can find me at LinkedIn.
445
You can tag Adrian.
446
uh Yeah, we'd love to talk to you.
447
Thank you, Aaron.
448
I really, really appreciate that.
449
Great.
450
So um that's it.
451
Any final thoughts, any announcements you leave your listeners,
452
No, Adrian, it's really been a pleasure to uh have this chance to speak with you.
453
um And um yeah, looking forward to a really exciting week in Accra.
454
And we'll certainly get in touch to share the feedback for how it's gone.
455
Thanks so much for the opportunity.
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No problem, Aaron, no problem at all.
457
Thank you for coming on such short notice.
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I really appreciate it.
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Great, so I'll let the listeners know where they can learn more about Pawa Pay as well.
460
I really appreciate it.
461
All right, guys, thanks for tuning in, guys.
462
I will catch you in the next one of the Sound Accra podcast.
463
Thank you for tuning in.


